![]() We highly recommend you to save the BitLocker recovery key or disable BitLocker before executing Windows Update, you could refer to this article to learn more. Note: Please aware that some circumstances may need to do Windows Update which may lead to BitLocker recovery. If any error occurs after the test is completed, it will provide the error items, troubleshooting suggestions, and possible approaches to resolve the problem ④.The time required for the tests to complete will vary, so please be patient as some may take several minutes. (The following takes Customized diagnosis for example.) Or, click any of the scenarios below of System Diagnosis to get more details of check items. You can select the items you want to check in Customized diagnosis ①, and then click to start to check ②.Make sure the battery is properly seated in the battery compartment, and the battery or system contacts without any problems. Check the power supply and confirm if all the detachable power cords are fully inserted. Make sure the system power supply is firmly plugged in with AC adapter. Memory, Hard disk drive, Boot time check, Task scheduler check Hard disk drive, Sector check, File distributionĪ bad hard disk or running too many programs in the background may influence the boot time and make boot time longer. Random crashes usually result from the Windows settings, hardware failures, or malware damage. ![]() Setup of a wrong or old driver may cause the system to be unstable and system crash. Wireless device and settings, Network connection The stability of the network carriers and Wi-Fi Internet devices is one of the most common causes of network disruptions. Memory, Hard disk drive, Hard disk space, Application usage, Fan Having multiple applications and windows open at the same time may also be the problem. Insufficient memory and hard disk space are common causes of system slow down. Memory, Hard disk drive, Sector check, Device drive Most BSOD's show a STOP code that can be used to help figure out the root cause of the Blue Screen. To be fully aware of the hardware health of your PC, it's recommended to run the Hardware Check to verify the hardware status in your PC.Īdapter, Memory, Wi-Fi, Bluetooth, Hard disk drive, Solid state disk, Battery, Fan, System checkĪ Blue Screen of Death is usually hardware or driver related. To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about MyASUS - System Diagnosis
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